Shipping policy

We currently ship within the United States only.

Processing: every order is made to order with your pet's photo and name. Production takes 2-4 business days.

Delivery: most orders arrive within 4-10 business days of ordering. You'll get a tracking number by email as soon as your order ships.

Shipping cost: free on orders of $35 or more. Orders under $35 show the shipping cost at checkout before you pay.

Holiday orders: we post our Christmas order deadline on the site each season. Orders placed after it may arrive after December 25.

Questions about your order? Reply to your order confirmation email or use our Contact page.